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DELIVERY & RETURNS
XVX prides itself on customer care, this is why we guarantee to process all orders received before 16:00 GMT between Monday to Friday.
Royal Mail First Class Postage
We offer Royal Mail First Class service on all UK orders.
Orders over £30 will qualify for FREE delivery.
A delivery charge is applicable if you don't wish to select the free shipping option or if it is below this threshold, all rates provided relate to the weight of your basket.
Orders over £50.00 must be sent to the confirmed billing address.
The Royal Mail delivers over 90% of First Class post within by the next working day, however occasionally it can take a little longer.
Royal Mail Special Delivery (Only Guaranteed Next Day Delivery)
We offer Royal Mail Special Delivery service for a flat rate fee of £8.00, this is regardless of the value or weight of the purchase.
The only service which we can guarantee next day delivery in the UK is via Royal Mail Special Delivery which will be delivered by 1pm on the following working day.
Please ensure your order is received by 4pm on weekdays to ensure next day delivery.
Rest of the World Charges
For international orders XVX dispatches orders via Royal
Mail International services, however lead time differs from country to
country. Typically, the Royal Mail aim to deliver Airmail packages within 3 to
10 working days. All charges are based on the weight of your basket and provide accurate pricing for all orders, providing International Tracked & Signed service and Airmail service.