DELIVERY & RETURNS
XVX prides itself on customer care, this is why we guarantee to process all orders received before 16:00 GMT between Monday to Friday.

UK ORDERS

We offer Royal Mail services on all UK orders, orders over £60 will qualify for FREE delivery.
A delivery charge is applicable if you don't wish to select the free shipping option or if it is below this threshold, all rates provided relate to the weight of your basket.
Orders over £50.00 must be sent to the confirmed billing address.
The Royal Mail delivers over 90% of First Class post by the next working day, however, occasionally it can take a little longer.
Royal Mail Special Delivery (Only Guaranteed Next Day Delivery)
We offer Royal Mail Special Delivery service for a flat-rate fee of £10.00, this is regardless of the value or weight of the purchase.
The only service which we can guarantee next-day delivery in the UK is via Royal Mail Special Delivery which will be delivered by 1 pm on the following working day.

Please ensure your order is received by 4pm on weekdays to ensure next day delivery.

INTERNATIONAL ORDERS
EU & Rest of the World Charges

For international orders XVX dispatches orders via Royal Mail International services, however, lead times differ from country to country. Typically, the Royal Mail aims to deliver Airmail packages within 3 to 10 working days, we always recommend selecting the tracked service. All charges are based on the weight of your basket and provide accurate pricing for all orders, providing International Tracked & Signed and Airmail services. Please only place orders if your region legally allows you to purchase, please note, that we can not sell to the USA due to the PACT law.